Articles

 Do you block any ports?

Our firewalls block all inbound and outbound non-standard ports, if your application is having...

 Help my site is down, why cant I load my website?

Wait, hold on a sec! Do not panic!   Please go through this check list before contacting us, if...

 How can I access Git on my cPanel shared hosting account?

Our cPanel shared hosting plans come with Git pre-installed. To access git on your shared...

 How can I change my PHP version?

You can easily select the PHP version most compataible with your site by logging into your cPanel...

 How can I choose a strong password?

Tips for choosing a strong password Using weak passwords can leave your account vulnerable to...

 How can I get SSH (Shell) Access?

WireNine offers SSH (Shell) access for all shared & reseller accounts, open a ticket with...

 How can I host my primary domain from a sub-folder (.htaccess)

By default your primary domain will use the public_html directory for it's website files....

 How can I protect my Website From Hackers?

There are several important tips you should always follow to keep your account as secure as...

 How can I switch web hosts without any down time?

Changing Web Hosts? Step-By-Step Guide We'll Guide You Through Step-By-Step Changing web...

 How can I test or preview my website before switching DNS?

If you have recently registered a new domain or updated the DNS of your existing domain name at...

 How can I unblock my IP address from the firewall?

If your IP has been blocked by the firewall for any reason (login failures, port scanning, etc)...

 How Do I Clear / Flush My DNS Cache?

DNS Cache automatically stores IP addresses and other DNS results for websites you visit, this is...

 How do I set up Private Name servers at Godaddy?

If you have a domain registered at Godaddy and you want to use private name servers...

 How do I set up private name servers for 123-reg domain name?

If you have a domain registered at 123-reg and you want to use private name servers...

 How to avoid the SSL Browser Warning?

 How to clear the local DNS cache in Windows?

You can flush your local DNS cache in Windows by following these easy steps: Open Start menu...

 How to clear your Internet browser’s cookies?

Sometimes you may need to clear the cookies saved by your favorite browser, usually the cookies...

 How to create a user-friendly URL using .htaccess?

If your website is using long URL like example.com/files/folder/sitemap.html, you can change it...

 How to fix failed to retrieve directory listing error in FileZilla FTP

When using FileZilla to connect to your FTP if you encounter an error like this: Status:...

 How to limit number of simultaneous FTP connections in FileZilla

If you are uploading/downloading too many files at once through FTP, you risk the chance of being...

 How to redirect http to https SSL using htaccess file

If you want to force or redirect your website visitors from HTTP to HTTPS SSL, add the following...

 How to restore your files using R1Soft Restore backups

This guide will show you how to restore your backups using the R1Soft Restore Backups option from...

 I've updated my domain's nameservers but my site still does not come up, How come?

Once you update your name servers (DNS) for your domain, it can take anywhere from a few hours to...

 Website Error 503 Service Temporarily Unavailable

503 Service Temporarily Unavailable error usually occurs if your hosting account has exceeded one...

 What are my FTP Connection Settings & Credentials?

Your FTP information is found in the welcome email you received upon signing up for your new...

 What does 403 Forbidden Error or Access Denied error mean?

403 Forbidden Error means that your request to accessing a file or resource is being denied by...

 What is the difference between parked, addon, and subdomains?

An addon domain is a fully functional domain that can be created from your cPanel control panel....

 What web server type should I select for my SSL certificate?

After you have purchased an SSL certificate you will receive an email with instructions to...

 Where can I check the server status?

You can check out real-time server status at any time in your client portal under Support -->...

 Why is my domain or website suspended?

If your website is suspended, your payment may be late and your invoice over due. Login to the...

 Why is my website showing 500 Internal Server Error?

How To Fix a 500 Internal Server Error Internal server errors can be caused for several...

 Why is my website slow?

 How to redirect a page to another page or website using .htaccess?

If a page on your website no longer exist and you want to redirect it to your new page or website...

 php error: Allowed memory size of x bytes exhausted

If you are getting an error like "Allowed memory size of... in file...