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How to restore your files using R1Soft Restore backups

This guide will show you how to restore your backups using the R1Soft Restore Backups option from cPanel if you need to restore your files or MySQL databases. 

  1. Login to your cPanel control panel
  2. Click on the "R1Soft Restore Backups" icon located under the "Files" section.

    R1Soft Backup Restore icon cPanel paper lantern

  3. You will be automatically redirected & logged into the R1Soft Restore Backups control panel where you will see a list of recovery points with dates. These are the times at which snapshots of your files were taken. Choose one closest to the time you want to restore from, simply click the folder icon R1Soft Browse Icon on the far right with the magnifying glass. 

    R1Soft Recovery point Snapshots of your files

  4. If you wish to restore ALL of your files at once, select the check box next to the home directory, and then click "Restore Selected" button.

    R1Soft Restore entire home directory

  5. You can navigate through your home directory by double-clicking on the file folder icons next to folder names. You will see your full directory listing, you can navigate backward by using the "Up" R1Soft Up Icon button. Once you’ve navigated to the file/directory you wish to restore, check box on the left and click “Restore Selected” button.

    R1Soft Restore selected

    You can also download the files locally instead of restoring them to your account by clicking the R1Soft Download Icon "Download Selected" button.

  6. You will be asked to confirm whether it's okay to overwrite files that already exist. Proceed to click restore if you are OK with this step.

    R1Soft Restore confirmation

  7.  When the restore is complete, you will see a "Success: File restore completed successfully" message. 

    R1Soft Restore successful


 Your backup should now be restored! If you have any problems with the restored files, please open a support ticket.


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