Do you have a money back guarantee?

We offer a 60-day unconditional money back guarantee on all web hosting and reseller hosting services; 30 days for VPS plans. Domain registration fees and additional software licensing fees are non-refundable. 

If you wish to cancel your account and request a refund within the 60 day period, please submit an account cancellation request from the billing portal. Click here for more information on how to cancel your account.

For more details regarding our refund policy, please read our terms of service at
  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

How do I cancel my account?

We're sorry to see you go. If there is anything we can do to change your mind and keep you as a...

How do I renew my hosting?

Your account will renew automatically for the term you select, you will be sent an invoice as a...

I got billed twice!

If you use PayPal to pay for your services, it's possible you may have unknowingly paid twice for...

I lost the welcome email with my account password / I forgot my password. Can you resend it?

Your welcome email is available from the client portal under Emails. The welcome email contains...

How do I pay for my hosting or domain from the Client portal?

To pay for your hosting or domain renewal invoice, simply login to your client portal at...