What are my FTP Connection Settings & Credentials? Print

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Your FTP information is found in the welcome email you received upon signing up for your new hosting account. Your FTP username and password are the same as your cPanel login credentials. 

  • FTP Host/Address: (site IP address or domain name)
  • FTP User: (cPanel/FTP username)
  • FTP Password: (cPanel/FTP password)
  • Port: 21
  • Path/directory: (blank*)
*Leave this field blank, unless you want to automatically load a particular subfolder in FTP. 

Be sure to upload all files and folders to the public_html directory. All CGI scripts should be uploaded into the cgi-bin directory.

Note: There instructions are meant to work with all FTP softwares. While these instructions will work for most FTP programs, they do not all operate exactly the same.
Exampe, some FTP applications will work with empty port number, while other require you to input port 21. Just be aware that each program handles the input slightly differently or requires it to be entered a certain way.

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